I have deleted something important, what should I do?
The answer to that is maybe. Don't save anything else to that drive! If the data was on a windows PC, turn it off at the power button. Writing anything to the drive, or using Windows on a machine with accidentally deleted files greatly reduces the risk of recovery.
We have several tools available to help us recover lost data. Please contact us if you have deleted/formatted a drive with important data on it. We understand that some things like photos are irreplaceable, and we will do our best to recover them for you.